What should I do if I need a replacement?

If you received a damaged item, don't worry—we’re here to help!

1. Submit a replacement request:
   Just reach out to us via our support form https://forms.gle/yegUa9E1BF8L9FyYA. Once we receive your request, we’ll review the details to make sure we have everything we need.
   
   

2. What happens next:

   • If everything looks good, we’ll aim to ship your replacement within 21 days.

   • If we're temporarily out of stock, or if we need more details from you, we’ll get in touch.
     
     

3. Good to know:

   • All replacement parts are free of charge.

   • You can reach out over at support@boardcubator.com any time with additional information or questions.
     
     

Thanks so much for your patience and support—we’ll do our best to resolve your issue quickly and smoothly!