hereYes, we can help you cancel your crowdfunding pledges as long as it has not been shipped yet.
Our refund policy is dependent on when you make your request for cancellation due to fees from the crowdfunding platform and manufacturing partners.
To cancel your pledge fill out your ticket here with the subject: pledge cancelation.
- If you submit the request to cancel before the campaign's funding period ends, we are able to provide a 100% refund to your original payment method.
- If you submit the request to cancel before the pledge manager closes, we are able to provide a 90% refund to your original payment method.
Note refunds will normally take 5-7 business days to process to your account.
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